Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using PhysioGain.
Effective Date: July 2026
Table of Contents
1. Introduction
Welcome to PhysioGain.
At PhysioGain, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with our content, contact us, or use our services.
By accessing or using PhysioGain, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Country or location (if provided)
- Information submitted through assessment forms
- Information you choose to share when contacting us
Technical Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referral source
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Schedule physiotherapy assessments
- Improve our website and user experience
- Personalize content where appropriate
- Send updates if you subscribe to our communications
- Prevent fraud, spam, and abuse
- Maintain website security
- Understand website performance through analytics
We do not sell your personal information.
4. Physiotherapy & Health Information
If you voluntarily provide information relating to pain, injuries, symptoms, medical history, or rehabilitation through our contact forms or assessment forms, that information is used solely to understand your enquiry and prepare for your consultation.
Submitting information through our website does not establish a therapist-patient relationship until a consultation has been formally arranged.
6. Third-Party Services
Our website may use trusted third-party providers including:
- Meta
- WordPress plugins
- Scheduling software
- Email service providers
These providers process information according to their own privacy policies.
7. Affiliate Links & Recommended Products
Some pages may include affiliate links to products we recommend. If you purchase through these links, we may earn a commission at no additional cost to you.
Affiliate relationships do not influence our recommendations. We strive to recommend products based on their relevance, quality, and usefulness to our users.
8. Email Communications
If you subscribe to our newsletter or request updates, we may occasionally send emails regarding new educational content, recovery resources, website updates, and services.
You can unsubscribe at any time using the unsubscribe link included in our emails.
9. Data Storage & Security
We take reasonable technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International Visitors
PhysioGain is accessible worldwide. If you access our website from outside India, you understand that your information may be processed and stored in jurisdictions where data protection laws may differ from those in your country.
11. Children's Privacy
PhysioGain is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request information about how your data is used
To exercise these rights, please contact us using the details below.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date. We encourage you to review this page periodically.
14. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
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